FAQ
Ordering & Shipping
How long will it take to receive my order?
Orders typically ship within 1-3 business days. Delivery times vary by location—Canadian orders usually arrive within 3-7 business days, while international orders may take 10-14 business days.
Will I receive tracking for my order?
Yes! All orders come with tracking that will be emailed to you once shipped. The only exception is greeting cards sent via the lettermail option—these go through Canada Post without tracking.
Do you ship internationally?
Yes, I ship worldwide. Duties and taxes may apply depending on your country. If your Country is not listed, please reach out for custom shipping pricing.
Products & Sizes
What sizes are available?
Fine Art Prints range from 5x7" to 11x14". Large Canvas Prints range from 18x24" up to 30x40". If you're dreaming of something larger, please reach out—I'd love to discuss what's possible.
Are canvas prints available framed?
Yes! Canvas prints are available both framed and unframed, so you can choose what works best for you.
Are your greeting cards blank inside?
Yes, all greeting cards are blank inside and include an envelope. They measure 4.2" × 5.5".
Originals & Commissions
How do I get an original?
Owning an original is so special; soft yet detailed and vividly rich in depth and colour. Each original, once released, is available on my website and will be advertised on social media, with direct links and early access to my mailing list.
Do you do commissions?
My custom commissions are currently closed. When I choose to do a commission, the entries are ONLY available to those on my mailing list.
Do you offer payment plans?
Payment plans are available for all artwork available online. You will see the option at checkout.
Care Instructions
How do I care for my print?
Keep your print out of direct sunlight, wash your hands before handling, and display it behind glass to protect it for years to come.
How do I care for my original?
Most of my original artwork comes framed. Keep it out of direct sunlight, as the sun can bleach the colours over time.
If your piece is unframed, Pastels are such a glorious material to work with; the only downfall is that they can smudge, and dust fragments may fall because of this. So, after your initial, beautiful unveiling of the piece, I recommend leaving the artwork in its protective covering it arrives in until framed.
Returns & Policies
What is your return policy?
Every original artwork is handled with the utmost care and listed and photographed with great detail and accuracy so that you are full of nothing but anticipation after purchase. Please take the time to read the descriptions carefully and check the colours on multiple screens. Because of this, all sales are final except in certain situations.
If you're not completely satisfied, please contact me within 14 days of receiving your order to discuss.
Stay Connected
How do I join your mailing list?
I'd love to have you! Join CC's List here for early access to new originals, commission opportunities, and behind-the-scenes updates.
Have more questions? I'm here to help. Get in touch.