top of page
Common Reed

Frequently Asked Questions

Got a question? I have an answer.

Any additional questions feel free to reach out

Additional Questions

How do I get an original?


Owning an original is so special; soft yet detailed and vividly rich in depth and colour. Each Original, once released, is available on my website and will be advertised on social media, with direct links and early access to my mailing list. You can find Original pastel artwork HERE

Do you do Commissions?

My custom commissions are currently closed. If this changes, those on my mailing list will be notified first, so keep an eye on those emails. Go HERE for more details.

How do you care for originals?

Your purchased original pastel artwork will be protected with a translucent, acid-free glassine paper sheet, sealed in acid and lignin-free, archival-safe clear bag, protecting the work of art until you are ready to frame. Pastels are such a glorious material to work with; the only downfall is they can smudge, and dust fragments may fall because of this. So, after your initial, beautiful unveiling of the piece, I recommend leaving the artwork in this protection until framing. 

How would you recommend framing your original?

I HIGHLY recommend you read my FREE framing guide HERE

Do you offer payment plans?


Payment plans for Original artwork will be available shortly. This is available using Afterpay after checkout. 

Can I get a refund?


Every original artwork is handled with the utmost care. Listed and photographed with great detail and accuracy so that you are full of nothing but anticipation after purchase. Please take the time to read the descriptions carefully and check the colours on multiple screens. Because of this, all sales are final except for certain situations. Open and check your original immediately upon receiving them. 

bottom of page